Privacy Policy

Introduction to Our Privacy Policy

At Santiago Transfers, we are committed to protecting the privacy and security of our passengers as they journey to Chile's premier ski resorts. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, https://santiagotransfers.com, or book our transfer services to Valle Nevado, El Colorado, La Parva, and Farellones. We prioritize transparency to ensure you can focus on your mountain adventure with peace of mind.

Information Collection and Usage

To provide high-quality shared, private, and airport transfer services, we collect specific information necessary to coordinate your travel and ensure safety on the steep, winding mountain roads of the Andes.

• Information you provide directly: This includes your name, email address, phone number, flight details, and specific resort destination, as well as preferences for optional rental stops for ski clothing or equipment.
• Information collected automatically: We gather technical data such as your IP address, browser type, and mobile device identifiers to optimize our booking interface for travelers on the go.
• Purpose of collection: Your data is used to process bookings, facilitate equipment rental stops, communicate critical safety updates regarding chain-enforced road conditions, and improve our overall service delivery.

Data Sharing, Security, and User Rights

We implement rigorous security measures to protect your data, maintaining the same high standards we apply to our professional driving services and vehicle maintenance.

• Data Sharing: We do not sell your personal information. Data is shared only with trusted third parties necessary to complete your service, such as secure payment processors or partner rental shops for your scheduled equipment stops.
• Security Measures: We utilize industry-standard encryption and secure server protocols to protect your information from unauthorized access, ensuring your booking details remain confidential.
• User Rights: In accordance with GDPR and CCPA, you have the right to access, update, or request the deletion of your personal data at any time by contacting our administration team.

Updates and Contact Information

Santiago Transfers reserves the right to update this policy as our services evolve or as legal requirements change. We encourage our clients to review this page periodically to stay informed about how we protect their information.

If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to us at support@santiagotransfers.com.